> For the complete documentation index, see [llms.txt](https://hub.fruitsalad.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://hub.fruitsalad.ai/platform/policies/refund-policy.md).

# Refund Policy

**Last updated:** June 5, 2024.

We understand that there may come a time to refund a purchase and we aim to make the returns process as simple as possible.

If you’re looking to refund or exchange your order, we offer free returns within 14 days of purchase.

#### Refund Process

To claim a refund, email us at \[email protected] with your Order Number and refund reason and our support team will be happy to assist you with the next steps.

#### Refunds

After receiving your request, we will process your refund or exchange. Please allow at least 7 days from the receipt of your reqeust for your refund to be processed.

#### Questions

For questions relating to our returns policy, please contact us at `support[at]fruitsalad.ai`.


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